Refund Policy

Last updated: January 2025

1. Our Commitment

Heritage Games Hub is committed to preserving India's traditional gaming heritage. As most of our content is educational and free, this refund policy applies to any premium services or products we may offer.

2. Free Educational Content

Our core mission of sharing traditional games from different states of India is provided free of charge. This includes:

• Access to game descriptions and rules
• Cultural context and historical information
• Basic community participation
• Newsletter and educational updates

3. Premium Services

For any premium services we may introduce (workshops, detailed guides, or cultural events), the following refund policy applies:

4. Refund Eligibility

• Requests made within 14 days of purchase
• Services not yet fully accessed or consumed
• Technical issues preventing access to purchased content
• Duplicate purchases made in error

5. Non-Refundable Items

• Completed workshops or cultural events
• Downloadable content already accessed
• Personalized consulting services already provided
• Services purchased more than 30 days ago

6. Refund Process

To request a refund:

• Contact us at support@heritagegameshub.in
• Provide your purchase details and reason for refund
• Allow 5-10 business days for processing
• Refunds will be processed to the original payment method

7. Cultural Exchange

We believe in the free exchange of cultural knowledge. If you're not satisfied with any service, we'd rather work with you to improve your experience with India's gaming heritage.

8. Contact Us

For refund requests or questions:

Email: support@heritagegameshub.in
Address: Heritage Games Hub, Mumbai, Maharashtra, India

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